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Warranty and guarantee for dental implants

Important: any limits or exclusions to warranty and guarantee commitments must be clear to patients before the implant treatment.

An implant from a brand manufacturer brings added value: service, many years of product development, clinical documentation, compatibility between the individual components, continuous development and improvement of the implant's properties, training for practitioners, a steadily widening range of indications, documented long-term results and, not least, a multi-year warranty on the implant and its abutment parts.

The causes of implant loss can be inflammation, incorrect loading, inadequate oral hygiene at home, errors in placing the implant, planning errors or residual foci of infection in the bone. A risk analysis before treatment, three-dimensional X-ray diagnostics and detailed computer-assisted planning reduce the risk of failure. If a warranty claim does nevertheless arise, it is good to know exactly what a warranty or guarantee commitment covers.

  • From what point does the warranty apply?
  • From the moment the implant is placed / during the initial healing phase / after healing / after the prosthetic restoration is fitted.
  • Which costs are reimbursed?
  • Replacement implant free of fee, plus the material and laboratory costs incurred / further diagnostics / the implant only / the cost of the implant and the implant surgery / bone-grafting measures / all dental fees / a proportion of the prosthetic costs or implant-supported superstructures / laboratory costs only
  • Are there upper limits on reimbursement?
  • Are certain services excluded?
  • How long does the warranty run?
  • What period of cover applies to the prosthetic work?
  • Which annual check-ups or preventive appointments are the commitments tied to?
  • Are there restrictions specific to particular indications?
  • No bone grafting / heavy smoking / use of certain medicines

Important: any limits or exclusions to warranty and guarantee commitments must be clear to patients before the implant treatment.

Answered briefly

Frequently asked questions

Brand manufacturers usually give a multi-year warranty on the implant and its abutment parts. Alongside that come services such as clinical documentation, compatibility between the individual components and training for practitioners. It is important to clarify before treatment exactly what the commitment covers.
Useful questions are: from what point does the commitment apply, which costs are reimbursed, are there upper limits or excluded services, how long does it run and which annual check-ups and preventive appointments is it tied to. Any limits and exclusions must be clear to patients before the implant treatment.
Warranty commitments can contain restrictions specific to particular indications, and heavy smoking is named expressly among them. Bone grafting that was not carried out, or the use of certain medicines, can play a part as well. What applies in an individual case must be set out clearly before treatment.